Common Mistakes with Dental Front Office Training | All-Star Dental Academy
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5 Common Mistakes with Dental Front Office Training (and how to fix them fast) -Virtual Dental Front Office Training Every role in the office is important in a dental practice, but success starts and ends with the dental front office training. The front office represents the practice to potential patients who call in. It’s where your existing patients schedule appointments, and the source of those pesky cancellations, late appointments, and no-shows (who likes those, right!?) It’s also where (typically) money flows in – a critical part of the business. But it’s interesting that we are likely to find the lowest paid and least trained employees in the practice running the front desk. There are formal training programs for hygienists and assistants, but little systematic training is available for the dental front office team. The tricky part is to find a program that fits the vision and culture of your practice, has a proven record, and will be taken up by the front office team with ent